Finding the right car at the right price, is often a challenge.
Finding the right dealer to do business with, well that too can be as much of a challenge.
At Paramount Auto in Hickory, NC, customer satisfaction is our top priority.
Our knowledgeable sales and service teams raise the customer care bar to the highest level.
If you have never purchased or had your car serviced here at Paramount Auto,
allow us the opportunity to earn your business.
From the moment I first contacted them via live chat through their website I was treated with respect and care. I gave them my financial background and trade information and was given an appointment for the same day by Brittany. Normally I am hesitant to work with car dealers because of how stressful and discouraging it can be given my credit history and lack of knowledge for purchasing automobiles. They completely debunked any previous experience I had. In the past I've walked away with a headache, a sour stomach and an overall bad feeling of wondering if I just did the right thing or did they see me coming from a mile away! None of that was present at Paramount Kia. Phily Philyaw displayed a level of customer service that belied his years. He was attentive to my concerns and my wants and in the end delivered what has come to be my most favorite car ever! And I was driving a Caddie before this Kia! Thank you to David for the deal on the dark cherry Kia Sorrento LOADED! and for taking my Escalade ESV with 157,000 miles off my hands! Thank you to Brittany for your inital contact with me that was informing and considerate enough to bring me into your business. And thank you to James McElroy for the explanation of the financial paperwork. I appreciate you even though you are a Carolina fan! Thanks again!